Return Policy
REFUNDS
All sales at Mirei are final. We do not offer returns, refunds, or exchanges.
Each piece at Mirei is vintage or pre-owned and sold as-is, with natural signs of age and wear that contribute to its unique character and history.
Please review all product descriptions, measurements, and photographs carefully before completing your purchase. By completing a purchase, you acknowledge that you have reviewed the listing in full and understand the item’s condition, materials, structure, and overall wear.
We are happy to answer any questions or provide additional details to help you secure your dream piece. You may contact us via email at mireivntg@gmail.com or through Instagram DM at @mireivintage prior to purchase.
In the rare event that your order arrives with significant damage caused during transit, please contact us within 48 hours of delivery with your order number, photographs of the packaging, and clear images of the damage.
Exceptions may only be considered in cases of severe, undisclosed damage affecting the wearability or integrity of the item.
Please note that normal vintage wear, aging, and minor imperfections are not considered defects and will not qualify for a refund or exchange.
EXCEPTIONAL CIRCUMSTANCES
Condition & Authenticity
CONDITION
Mirei specialises in carefully curated vintage and pre-owned designer pieces.
While we select only high-quality items, vintage garments and accessories naturally possess minor signs of age and wear, and variations in materials and structure.
Any notable wear, flaws, or details of condition will be clearly disclosed in the product description and/or photographs. Please note variations in texture, flexibility, or feel- particularly in materials such as suede or satin- are considered characteristics of the item and not defects.
We stand behind the authenticity of every piece we sell. All designer items are sourced from trusted sellers and subject to strict anti-counterfeit laws. All items are also carefully inspected for authenticity by our team before being listed for sale. Items are sold with authenticity cards where available.
Additional documentation and images may be provided upon request.
AUTHENTICITY